"CiviCode have been a great resource for us at The Black Box, helping to streamline our internal communications and systems. With a small team and limited IT expertise, their personal approach made a real difference-they have tailored a solution to our requirements."
- Art Director, The Black Box
"At Hope 4 Life NI we're delighted to share our experiences of working with Michael Pratt, CEO of CiviCode. We have had the immense good fortune to meet Michael 18 months ago, since then he has worked with us to enable a move away from a Microsoft provider who charged the charity an expensive annual rate, whilst providing a completely substandard service. Michael has been a breath of fresh air, with a level of knowledge and experience that is second to none, alongside a gold standard code of ethics and the desire to do the best that he can for Hope 4 Life NI. It is fair to say that 18 months on Michael still goes above and beyond in his provision of services, innovation, and awareness of new products and the market. We consider him to be a valuable member of our team and a friend to everyone in the charity. I would highly recommend CiviCode, this is a company you should be working with, especially if you want to be at the forefront of innovation, whilst also experiencing high levels of service, reminiscent of years gone by, then Michael is definitely the person you need to be speaking to."
- Founder, CEO and Creative Programme Director, Hope 4 Life NI
"Working with CiviCode has been an absolute pleasure. They've been instrumental in our digital transformation journey, going above and beyond to deliver exceptional results. What could have been a daunting experience was made smooth and straightforward, with every step clearly explained in layman's terms. The entire team got on so well with them, building a strong working relationship that made collaboration effortless. Nothing was ever too much trouble, and their expertise truly shines through. We couldn't be happier with the support and outcomes they've provided!"
- Senior Programme Manager, DTNI
"The CiviCode programme helped us see where we were stuck and gave us the practical tools and mindset to move forward. It wasn't just about tech-it was about making systems work for people. The sessions were clear, collaborative, and genuinely useful, giving us the confidence to take action we'd been putting off."
- Programme Participant, CiviCode Digital Empowerment Course at NICVA
"Civicode has played a pivotal role in Home-Start Causeway's digital transformation, particularly through the creation and development of our bespoke CRM system.
From the outset, the Civicode team took the time to fully understand how our organisation operates, the challenges we faced, and the specific needs of our staff and services. They designed and developed a CRM tailored entirely to our requirements, creating a system that is both practical and easy to use while supporting the complex nature of our work.
The bespoke CRM has transformed the way we manage information, streamline processes, and monitor service delivery. By moving away from fragmented systems and integrating our workflows into one central platform, we now have greater efficiency, improved reporting capabilities, and more effective data management across the organisation.
Throughout the project, Civicode demonstrated outstanding professionalism, technical expertise, and responsiveness. Their collaborative approach ensured the system evolved alongside our feedback, resulting in a solution that genuinely meets our needs and supports our future growth.
We highly value Civicode as a trusted digital partner and would confidently recommend them to any organisation looking for a tailored CRM solution and expert development support."
- Family Support Coordinator, Home-Start Causeway